Terms and Conditions
Trading name of Forth Events and Training Ltd
Registered in Scotland | Company No: SC869872 | forth.rentals | hello@forth.rentals
Document version 2.1w – July 2026
This document sets out the Terms and Conditions (“Terms”, “Agreement”) governing the hire of Equipment from Forth Rentals, a trading name of Forth Events and Training Ltd (“we”, “us”, “our”, “the Company”). A binding agreement is formed on the earlier of (a) completion of checkout and receipt of a written booking confirmation from us, or (b) both parties signing this Agreement. By booking and/or signing, you (“the Hirer”, “the Customer”, “you”) agree to be bound by these Terms in full.
These Terms are intended to comply with the law of Scotland and applicable UK consumer and commercial legislation, including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Supply of Goods and Services Act 1982 (where applicable), the UK General Data Protection Regulation and the Data Protection Act 2018.
IMPORTANT: This Agreement is governed by Scots law and subject to the jurisdiction of the Scottish courts. Read these Terms in full before booking. By completing a booking and confirming your acceptance of these Terms, you confirm that you have read, understood and agree to all terms and conditions contained herein, including any Equipment-specific terms applicable to the item(s) you are hiring.
References in these Terms to the “Booking Details” mean the booking confirmation — including the Equipment hired, Hire Period, Hire Fee and Damage Deposit — issued to you separately at checkout or by email. A signed copy of this Agreement, together with an Equipment condition record, will also be completed at the point of delivery or collection.
Part 1 — Definitions
Term
Meaning
The Company
Forth Events and Training Ltd, trading as Forth Rentals (forth.rentals), of Cupar, Fife, Scotland, Company No: SC869872.
The Hirer / Customer / you
The individual or organisation named in the Booking Details who is hiring the Equipment.
Consumer Customer
A Hirer who is an individual hiring Equipment wholly or mainly for personal, domestic or household purposes.
Business Customer
A Hirer who is a company, sole trader, partnership or other entity hiring Equipment for business or commercial purposes.
The Equipment
The item(s) listed in the Booking Details, including all accessories, components and ancillary items provided as part of the hire.
Hire Period
The period beginning at the agreed collection/delivery time and ending at the agreed return time, as stated in the Booking Details.
Hire Fee
The amount payable by the Hirer for use of the Equipment during the Hire Period, as stated in the Booking Details.
Damage Deposit
The refundable sum paid by the Hirer before the start of the Hire Period, held as security against damage, loss or late return of the Equipment.
Collection Point
The Company's premises in Cupar, Fife, or such other location as agreed in writing.
Fair Wear and Tear
The expected, reasonable deterioration of Equipment through normal, careful use over time. Does not include damage caused by misuse, negligence, accident, or use beyond the Equipment's rated capacity.
Part 2 — General Terms and Conditions
Applicable to all hire types, in addition to the Equipment-specific terms in Parts 3–6.
1. Booking & Formation of Agreement
1.1 A binding agreement is formed when you complete checkout on our booking platform and receive a written booking confirmation from us, or when both parties sign this Agreement, whichever happens first.
1.2 All bookings are subject to availability. We reserve the right to decline a booking at our discretion, in which case a full refund of any payment received will be issued promptly.
1.3 By booking and/or signing, you confirm that:
You are aged 18 or over;
The information you have provided is accurate and complete;
You have read and agree to these Terms in full, including any Equipment-specific terms applicable to your hire;
If booking on behalf of a business, you have authority to bind that business to these Terms.
1.4 This Agreement, comprising these Terms and the Booking Details, constitutes the entire agreement between the parties in relation to the hire of the Equipment and supersedes all prior representations, warranties or understandings.
2. Payment and Damage Deposit
2.1 The Hire Fee and Damage Deposit are payable in full at the time of booking, unless otherwise agreed in writing. The Hire Period will not be confirmed until both have been received in cleared funds.
2.2 All prices are stated in pounds sterling (GBP) and include VAT where applicable.
2.3 We accept payment by the methods listed on our booking platform, including card payments processed securely through Stripe or such other payment processor as we use from time to time.
2.4 If a payment is declined or reversed after a booking is confirmed, we reserve the right to cancel the booking and re-let the Equipment.
2.5 The Damage Deposit will be returned to you within 5–7 working days of the Equipment being returned and inspected, provided:
The Equipment is returned in the same condition as at the start of the Hire Period, subject to Fair Wear and Tear;
No items, accessories or components are missing;
The Equipment has been cleaned appropriately as set out in any product-specific guidance provided;
The Hire Period has not been exceeded without prior written agreement.
2.6 If the Equipment is returned damaged, with missing components, or in an unacceptable condition, we reserve the right to withhold all or part of the Damage Deposit to cover the cost of repair, replacement or specialist cleaning. We will provide a written itemised breakdown of any deductions within 5–7 working days of return.
2.7 Where the cost of damage or loss exceeds the Damage Deposit, you remain liable for the full outstanding amount, and we reserve the right to pursue recovery of such costs.
3. Delivery, Collection & Return
3.1 Whether an item is delivered to you, is collection-only from the Collection Point, or offers a choice of either, will be confirmed at the time of booking and recorded in the Booking Details. Any delivery charges will also be confirmed at that time.
3.2 Where delivery applies, you must ensure an authorised person aged 18 or over is present at the delivery and collection address at the agreed time. A failed delivery or collection due to your absence may incur a re-delivery charge.
3.3 Where collection applies, you must collect the Equipment from the Collection Point at the agreed time. We will not be responsible for delays to your plans caused by late collection.
3.4 We will inspect the Equipment at the point of delivery or collection, and again at return. You must be present for both inspections where collection applies. Any damage or defects identified at the outset will be noted and signed off by both parties before you depart, and you should raise any condition concerns immediately.
3.5 Risk in the Equipment passes to you on delivery or collection and remains with you until the Equipment is returned to us and inspected.
3.6 The Equipment must be made available for collection, or returned to the Collection Point, at the agreed time and location. Late returns beyond 2 hours of the agreed time may incur an additional charge equivalent to one additional day's Hire Fee for that item.
3.7 If the Equipment is not returned within 48 hours of the agreed return time without our prior agreement, we reserve the right to report the Equipment as stolen and pursue all available legal remedies.
3.8 Any extension to the Hire Period must be requested and agreed in writing before the original end date. We reserve the right to decline an extension if the Equipment is required for another booking. Extensions are charged at the standard daily rate.
4. Use of Equipment & Hirer's Responsibilities
4.1 You are responsible for the Equipment from the point of delivery or collection until it is returned to, and inspected by, us.
4.2 The Equipment must be used only for the purpose stated at the time of booking and in accordance with any product guidelines, safety instructions and manufacturer guidance provided.
4.3 The Equipment must not be:
Used by any person other than the Hirer named in the Booking Details, unless agreed in writing;
Taken outside the United Kingdom without our prior written consent;
Sublet, lent, or transferred to any third party;
Used in a manner likely to cause damage, injury, or reputational harm;
Transported other than safely and securely.
4.4 You must ensure the Equipment is used safely, in compliance with all applicable laws and regulations, and that all persons using the Equipment are aware of and comply with the relevant safety requirements.
4.5 The Equipment must be stored safely and securely whenever it is not in use during the Hire Period.
4.6 You must not attempt to repair, modify, or tamper with the Equipment without our prior written consent. Any such attempt may result in full forfeiture of the Damage Deposit and liability for further costs.
4.7 You must notify us immediately — and in any event within 4 hours — of any damage, loss, theft or malfunction occurring during the Hire Period.
5. Equipment Condition & Faults
5.1 We will ensure the Equipment is clean, in good working order, and fit for its intended purpose at the time of delivery or collection.
5.2 If the Equipment develops a fault during the Hire Period that is not caused by your misuse or negligence, you must notify us immediately at hello@forth.rentals. We will, at our discretion, repair or replace the Equipment or offer a pro-rata refund for any period during which it was unusable.
5.3 For Consumer Customers, the Equipment is supplied under a contract for the hire of goods and, as such, must be of satisfactory quality, fit for any particular purpose you made known to us, and match its description, in accordance with the Consumer Rights Act 2015. Nothing in this Agreement affects your statutory rights or remedies for breach of these requirements.
6. Pets
6.1 Well-behaved dogs are permitted within hired tented and canvas Equipment (including the Bell Tent, Tentbox and Berghaus tent range), subject to a separate refundable Pet Deposit of £50, payable in addition to the Damage Deposit.
6.2 Dogs are not permitted within or in the immediate vicinity of the Tent Sauna at any time, owing to fire risk and the enclosed nature of that Equipment.
6.3 You must keep dogs off any bedding, camp beds or soft furnishings supplied as part of the Equipment, must supervise dogs at all times while in or around the Equipment, and must ensure the Equipment is returned free of pet hair, odour, chewing damage or soiling.
6.4 Dogs must be dried and free of mud or excess dirt before being permitted inside any hired Equipment. You are responsible for towelling dogs dry and removing mud from paws and coat following walks, swims or wet weather, before allowing the dog to enter any tent or sleeping area. Damp bedding, groundsheets or canvas resulting from a wet or muddy dog will be treated as damage under clause 6.5.
6.5 Any additional cleaning, repair or replacement costs arising from a dog's presence in or around the Equipment will be deducted from the Pet Deposit in the first instance, and from the Damage Deposit thereafter if the Pet Deposit is insufficient to cover the cost.
6.6 The Pet Deposit will be refunded in full, alongside the Damage Deposit, provided the Equipment is returned in accordance with clauses 6.3 and 6.4.
7. Insurance
7.1 The Company's Equipment is insured by the Company for its replacement value. This insurance does not extend to third-party liability arising from your use of the Equipment.
7.2 You are strongly advised to obtain your own insurance covering: (a) your personal liability arising from use of the Equipment; (b) any damage to the Equipment not covered by the Damage Deposit; and (c) any personal belongings brought on or near the Equipment. We do not provide insurance on your behalf.
7.3 We accept no liability for loss of, or damage to, your personal belongings at any time.
8. Liability
8.1 Nothing in this Agreement limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded by law.
8.2 Subject to clause 8.1, our total liability to a Business Customer in connection with any booking shall not exceed the total Hire Fee paid for that booking.
8.3 Subject to clause 8.1, we shall not be liable to any Hirer for indirect, consequential, or economic loss, including but not limited to loss of profit, loss of enjoyment, event cancellation costs, or loss of opportunity.
8.4 Consumer Customers retain all statutory rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation. Nothing in this Agreement affects those rights, and the cap in clause 8.2 does not apply to Consumer Customers.
8.5 You agree to indemnify us against any third-party claims, costs or losses arising from your use of the Equipment, except to the extent caused by our negligence or breach of this Agreement.
9. Cancellation & Refunds
9.1 Cancellations must be made in writing to hello@forth.rentals, referencing your booking reference. The date of cancellation is the date on which we receive your written notice.
9.2 The following cancellation tiers apply to all bookings:
14 or more days before the Hire Period start date: full refund of the Hire Fee paid. The Damage Deposit (if already paid) will also be refunded in full.
7 to 13 days before the Hire Period start date: 50% refund of the Hire Fee paid. The Damage Deposit (if already paid) will be refunded in full.
Less than 7 days before the Hire Period start date: no refund of the Hire Fee. The Damage Deposit (if already paid) will be refunded in full, provided the Equipment has not yet been delivered or collected.
9.3 Consumer Customers who book online have the right to cancel within 14 days of booking under the Consumer Contracts Regulations 2013, unless the Hire Period begins within that 14-day window, in which case you expressly acknowledge that this right is lost upon commencement of the Hire Period and the tiers in clause 9.2 apply instead.
9.4 No refund is due for early termination of a Hire Period once the Equipment has been delivered or collected.
9.5 We reserve the right to cancel a booking in exceptional circumstances, including but not limited to Equipment damage, safety concerns, or circumstances beyond our control (see clause 10). In such cases, a full refund of all amounts paid, including the Damage Deposit, will be issued within 5 working days. We will not be liable for any additional costs or losses you may incur as a result of our cancellation.
10. Force Majeure
10.1 Neither party shall be liable for any failure or delay in performing their obligations under this Agreement where such failure or delay results from circumstances beyond their reasonable control, including but not limited to extreme weather events, acts of God, government restrictions, fire, flood, pandemic, or national emergency.
10.2 If we are unable to fulfil a booking due to such circumstances, we will notify you as soon as reasonably practicable and issue a full refund of all amounts paid.
11. Data Protection
11.1 We process your personal data, including the information in the Booking Details, in accordance with our Privacy Policy and in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
11.2 Your data is used solely for the purposes of managing your booking, processing payment, and communicating with you about your rental. We do not sell or share your data with third parties for marketing purposes.
11.3 For full details of how we use your data, please refer to our Privacy Policy available at forth.rentals.
12. Governing Law, Jurisdiction & Complaints
12.1 This Agreement is governed by and construed in accordance with the law of Scotland.
12.2 Any dispute arising in connection with this Agreement shall be subject to the exclusive jurisdiction of the Scottish courts, without prejudice to any mandatory consumer protection rights you may have under the law of your country of residence.
12.3 We are committed to resolving disputes fairly and promptly. If you have a complaint, please contact us in the first instance at hello@forth.rentals and we will endeavour to resolve the matter within 10 working days.
12.4 Consumer Customers may also refer disputes to an alternative dispute resolution (ADR) scheme or to the relevant trading standards authority if we are unable to resolve a complaint to your satisfaction.
13. General
13.1 We reserve the right to update these Terms at any time. The version in effect at the time of your booking confirmation, or at the time this Agreement is signed, applies to that booking.
13.2 If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall remain in full force and effect.
13.3 A failure by us to enforce any right under this Agreement shall not constitute a waiver of that right.
13.4 This Agreement does not create any rights enforceable by third parties under the Contract (Third Party Rights) (Scotland) Act 2017.
13.5 Any notice given under this Agreement must be in writing and sent to the email or postal address stated in the Booking Details, or to such other address as either party notifies to the other in writing.
Part 3 — Tent Sauna: Specific Terms
These terms apply in addition to the General Terms when a Tent Sauna is hired.
THE TENT SAUNA INVOLVES OPEN FIRE AND HIGH TEMPERATURES. MISUSE CAN RESULT IN SERIOUS INJURY, DEATH OR FIRE DAMAGE TO PROPERTY. THE HIRER MUST READ AND COMPLY WITH ALL INSTRUCTIONS IN THIS SECTION BEFORE USE.
14. Use of the Stove
14.1 Only dry, seasoned hardwood should be used as fuel in the stove. The use of treated wood, MDF, chipboard, painted wood, coal, charcoal, accelerants or any other non-approved fuel is strictly prohibited and will result in full forfeit of the Damage Deposit and liability for any resulting damage.
14.2 The Hirer is responsible for sourcing their own fuel over and above that supplied by the Company. A firewood add-on is available from the Company at booking.
15. Safety During Use
15.1 The Company recommends a maximum session length of 15–20 minutes for adults. Users should cool down fully between sessions.
15.2 The following persons must not use the sauna: children under 16 years of age without adult supervision; persons who are pregnant; persons with heart conditions, high blood pressure, or respiratory conditions; persons under the influence of alcohol or drugs.
15.3 Users should stay well hydrated and must not consume alcohol immediately before or during sauna use.
15.4 The Hirer is responsible for the safety of all persons using the sauna during the Hire Period.
15.5 In the event of any fire, dial 999 immediately. Do not attempt to fight a structural fire. Evacuate all persons from the area.
16. Return Condition — Sauna
16.1 The tent sauna must be returned clean, dry and fully cooled. The stove must be free from unburnt fuel and ash. The tent fabric must be free from burn marks, holes or smoke staining beyond normal use.
16.2 Any damage to the flue, stove, tent fabric or accessories caused by misuse or improper fuel will be assessed as damage and costs deducted from the Damage Deposit.
Part 4 — Tentbox: Specific Terms
These terms apply in addition to the General Terms when a Tentbox is hired.
THE TENTBOX IS MOUNTED TO THE HIRER'S VEHICLE. THE HIRER IS SOLELY RESPONSIBLE FOR ENSURING THEIR VEHICLE IS SUITABLE, THEIR ROOF BARS ARE RATED FOR THE LOAD, AND THEIR VEHICLE INSURANCE COVERS ROOF-MOUNTED EQUIPMENT. THE COMPANY ACCEPTS NO LIABILITY FOR DAMAGE TO THE HIRER'S VEHICLE.
17. Vehicle Compatibility — Hirer's Responsibilities
17.1 Before collecting the Tentbox, the Hirer must confirm and is solely responsible for ensuring all of the following:
Their vehicle has an appropriate roof bar system installed that is rated to support the weight of the Tentbox. The Hirer must check the manufacturer's specifications for both their vehicle and their roof bars.
The combined weight of the Tentbox (approximately 62kg) and any other roof-mounted equipment does not exceed the Dynamic Roof Load (DRL) of their vehicle as specified by the vehicle manufacturer.
Their roof bars are correctly fitted and in good working order prior to collection.
The Tentbox is compatible with their specific roof bar system. The Hirer must check compatibility before booking.
17.2 By booking and confirming acceptance of these Terms, the Hirer confirms that they have verified all of the above and that their vehicle and roof bars are suitable for the Tentbox.
17.3 The Company accepts no responsibility for any damage to the Hirer's vehicle, roof bars or other property arising from the fitting, use or removal of the Tentbox.
18. Insurance — Tentbox
18.1 The Hirer must check with their vehicle insurer before using the Tentbox that their motor insurance policy covers:
Use of a roof-mounted tent or rooftop accommodation;
Any increased height or weight of the vehicle due to the Tentbox;
Damage to the Tentbox while mounted on the vehicle;
Third party liability arising from use of the Tentbox.
18.2 The Hirer confirms, by booking and accepting these Terms, that they have checked with their insurer and that their insurance provides adequate cover. The Company accepts no liability for any uninsured losses.
18.3 If the Hirer's insurer requires notification of the roof-mounted equipment, the Hirer is solely responsible for providing that notification before use. Not all motor insurance policies automatically cover roof-mounted tents or rooftop accommodation; some may require an additional rider or premium.
19. Fitting and Use
19.1 The Tentbox must be fitted by the Hirer in accordance with the manufacturer's instructions provided at collection. The Company will provide a demonstration of the fitting process at collection where requested.
19.2 The Hirer must ensure the Tentbox is securely attached before driving. The Tentbox must not be used if there is any doubt about the security of the fitting.
19.3 The Hirer must observe any height restrictions applicable to their vehicle with the Tentbox fitted, and is responsible for checking the height of their vehicle with the Tentbox fitted against standard UK height restrictions at car parks, bridges and other structures.
19.4 The Tentbox must not be used as sleeping accommodation while the vehicle is on a public road or in a car park where overnight sleeping is prohibited.
19.5 A maximum of 4 persons may sleep in the Tentbox at any time. The Hirer must not exceed this limit.
19.6 The Tentbox must not be used in weather conditions that would make its use unsafe, including but not limited to high winds, severe storms, or ice and snow accumulation.
19.7 The Tentbox must be fully closed and secured before driving. No part of the Tentbox (including the ladder, mattress or awning) may protrude or be left unsecured while the vehicle is moving.
20. Damage — Tentbox
20.1 The Hirer is responsible for all damage to the Tentbox including but not limited to: impact damage from driving under a height restriction; damage caused by improper fitting or removal; damage caused by exceeding the weight or occupancy limit; damage caused by adverse weather that the Hirer failed to take precautions against.
20.2 Any damage to the Tentbox must be reported to the Company immediately and before return.
20.3 The Company will assess damage on return and provide the Hirer with a written damage assessment within 48 hours. The Hirer's Damage Deposit may be retained in full or in part depending on the extent of damage.
21. Return Condition — Tentbox
21.1 The Tentbox must be returned clean, dry and in good working order. The Hirer is responsible for removing all personal items from the Tentbox before return.
21.2 The mattress and bedding (if provided) must be returned clean and dry. A cleaning fee may be charged if the mattress is returned in an unsatisfactory condition.
Part 5 — Bell Tent: Specific Terms
These terms apply in addition to the General Terms when a Bell Tent is hired.
22. Setup
22.1 The bell tent must be pitched on flat, even ground free from sharp objects that could damage the groundsheet or fabric.
22.2 All tent pegs must be fully inserted and guy ropes properly tensioned before use. The Hirer is responsible for ensuring the tent is safely pitched.
22.3 The bell tent must not be used in wind conditions exceeding Beaufort scale 6 (strong breeze, 25–31mph). If conditions deteriorate to this level during the Hire Period, the Hirer should lower the tent to a safe configuration.
22.4 No naked flames, candles, gas burners or open fire sources may be used inside the bell tent. Battery-powered lighting must be used.
22.5 The bell tent must not be used as a permanent dwelling or for any commercial purpose without the prior written consent of the Company.
23. Capacity and Use
23.1 The bell tent has a maximum occupancy of 6 persons. This limit must not be exceeded.
23.2 Pets are permitted inside the bell tent subject to the Pet Deposit and conditions set out in clause 6.
23.3 Shoes must be removed before entering the tent to avoid damage to the groundsheet.
24. Return Condition — Bell Tent
24.1 The bell tent must be returned clean, dry and free from mud, grass and debris. If the tent is returned wet or damp, the Hirer must notify the Company at the time of return.
24.2 Any damage to the fabric, poles, pegs or groundsheet beyond Fair Wear and Tear will be assessed and costs deducted from the Damage Deposit.
24.3 The Hirer must not attempt to dry the tent by exposing it to direct heat sources. If the tent cannot be dried before return, the Hirer should return it as dry as reasonably possible and notify the Company.
Part 6 — SUP Board & Life Jackets: Specific Terms
These terms apply in addition to the General Terms when a SUP Board and/or Life Jackets are hired.
WATER ACTIVITIES CARRY AN INHERENT RISK OF INJURY OR DROWNING. THE HIRER ACCEPTS THIS RISK AND IS RESPONSIBLE FOR THE SAFETY OF ALL PERSONS USING THE EQUIPMENT.
25. Competence and Safety
25.1 The Hirer confirms that all persons using the SUP board are competent swimmers or will wear a life jacket at all times while on the water.
25.2 Children under 16 must wear a life jacket at all times on the water and must be supervised by a responsible adult.
25.3 Non-swimmers must wear a life jacket at all times while on or near the water.
25.4 The Hirer must check the weather and water conditions before use. The SUP board must not be used in conditions that are beyond the competence of the user, including strong winds, tidal areas with strong currents, or water temperatures below 10°C without appropriate cold water protection.
25.5 The SUP board must not be used at sea, in tidal waters, or in areas where there is a risk of being swept offshore without an appropriate safety plan and adequate experience.
25.6 The Hirer is responsible for complying with all local bylaws and regulations governing the use of paddleboards on the specific body of water being used. Some lochs and rivers require a licence or permit.
26. Life Jackets
26.1 The Company provides 1 life jacket with the SUP hire. The Hirer must check that the life jacket is in good condition, correctly fitted and appropriate for the user's weight and body size before use.
26.2 The Hirer must inspect the life jacket inflation mechanism before each use to ensure it is functional.
26.3 Life jackets must not be used for any purpose other than water safety (e.g. not as a toy or flotation device for non-water activities).
26.4 Life jackets must be returned clean, dry and in good condition. Any damage to the inflation mechanism, bladder or casing must be reported immediately.
27. Use of the SUP Board
27.1 The SUP board has a maximum user weight of 150kg. This limit must not be exceeded.
27.2 The SUP board must not be used to tow persons, watercraft or any other object.
27.3 The Hirer must attach the leash to their ankle at all times while paddling.
27.4 The board must not be dragged across any rough, abrasive or rocky surface. It must be carried or placed gently into the water.
27.5 The board and paddle must be rinsed with fresh water after use in salt water before return.
28. Return Condition — SUP & Life Jackets
28.1 The SUP board must be returned clean, dry and free from significant dings, cracks or damage to the fin, leash or deck pad beyond Fair Wear and Tear.
28.2 Life jackets must be returned clean and dry. Automatic inflation cartridges must not have been activated. If a cartridge has been activated during the Hire Period, the Hirer must notify the Company immediately.
28.3 Any damage to the board, paddle, fin or leash must be reported to the Company before or at the time of return.
Part 7 — Berghaus Tent: Specific Terms
These terms apply in addition to the General Terms when a Berghaus tent is hired.
29. Setup
29.1 The Berghaus tent must be pitched on flat, even ground free from sharp objects that could damage the groundsheet or fabric.
29.2 All tent pegs must be fully inserted and guy ropes properly tensioned before use. The Hirer is responsible for ensuring the tent is safely pitched.
29.3 The Berghaus tent must not be used in wind conditions exceeding Beaufort scale 6 (strong breeze, 25–31mph). If conditions deteriorate to this level during the Hire Period, the Hirer should lower the tent to a safe configuration or vacate it until conditions improve.
29.4 No naked flames, candles, gas burners or open fire sources may be used inside the Berghaus tent. Battery-powered lighting must be used.
29.5 The Berghaus tent must not be used as a permanent dwelling or for any commercial purpose without the prior written consent of the Company.
30. Capacity and Use
30.1 The Berghaus tent has a maximum occupancy based on the type of tent hired — this can be 3, 5, 6 or 8 persons. This limit must not be exceeded.
30.2 Pets are permitted inside the Berghaus tent subject to the Pet Deposit and conditions set out in clause 6.
30.3 Shoes must be removed before entering the tent to avoid damage to the groundsheet.
31. Return Condition — Berghaus Tent
31.1 The Berghaus tent must be returned clean, dry and free from mud, grass and debris. If the tent is returned wet or damp, the Hirer must notify the Company at the time of return.
31.2 Any damage to the fabric, poles, pegs or groundsheet beyond Fair Wear and Tear will be assessed and costs deducted from the Damage Deposit.
31.3 The Hirer must not attempt to dry the tent by exposing it to direct heat sources. If the tent cannot be dried before return, the Hirer should return it as dry as reasonably possible and notify the Company.
Part 8 — Electrical Equipment: Specific Terms
These terms apply in addition to the General Terms when a Projector, Screen, and/or Portable Power Station is hired.
ELECTRICAL EQUIPMENT MUST BE KEPT DRY AND USED IN ACCORDANCE WITH THE MANUFACTURER'S INSTRUCTIONS. MISUSE, WATER INGRESS OR OVERLOADING CAN RESULT IN ELECTRIC SHOCK, FIRE OR DAMAGE TO THE EQUIPMENT.
32. Electrical Safety
32.1 All electrical Equipment supplied by the Company has been PAT (Portable Appliance Tested) tested and is safe for use at the time of hire.
32.2 The Hirer is responsible for keeping all electrical Equipment dry and adequately covered or sheltered at all times during setup, use and breakdown. Equipment must not be used in rain, standing water, or excessive humidity unless it is specifically rated for outdoor/wet use and the Hirer has taken appropriate precautions (e.g. a covered gazebo or marquee).
32.3 The Hirer must not overload sockets, extension leads or power stations beyond their rated capacity, and must check the wattage/power draw of any additional devices connected before use.
32.4 The Hirer must inspect all leads, plugs and casings for visible damage before use and must not use any item that appears damaged, notifying the Company immediately instead.
32.5 All electrical Equipment must be switched off, unplugged and allowed to cool (where applicable) before being packed away.
33. Projectors & Screens
33.1 The projector must be operated on a stable, level surface or appropriate mount, in a well-ventilated area, and must not be covered or obstructed while in use to prevent overheating.
33.2 The Hirer must allow the projector to cool for at least 5 minutes after use, with the fan running, before switching off at the mains or packing away.
33.3 The projector screen must be erected on level ground and secured against wind; it must not be used in conditions likely to cause it to fall or blow over.
33.4 The Hirer is responsible for any damage to the projector lens, bulb/lamp, or screen fabric caused by misuse, impact, or improper storage, and such damage will be assessed and deducted from the Damage Deposit.
33.5 The Company does not guarantee compatibility with the Hirer's own devices, cables or streaming services. The Hirer is responsible for checking compatibility before the event.
34. Portable Power Stations
34.1 Power stations are supplied charged and in good working order. The Hirer must not attempt to open, modify, or repair the power station, and must use only the charging cable and accessories supplied.
34.2 The Hirer must not exceed the rated output (wattage) of the power station. Connecting devices that exceed this rating may damage the unit and will be treated as damage under clause 2.6 of the General Terms.
34.3 The power station must be kept dry and out of direct rain at all times. It must not be submerged, exposed to standing water, or used in heavy rain without appropriate cover.
34.4 The power station must be returned with the charging cable and any accessories supplied, in good working order.
35. Return Condition — Electrical Equipment
35.1 All electrical Equipment must be returned clean, dry, and with all cables, remotes, cases and accessories supplied at the start of the Hire Period.
35.2 Any fault, damage or water exposure occurring during the Hire Period must be reported to the Company immediately, and in any event before return.
Part 9 — Damage Waiver
The Hirer's acknowledgement of risk and acceptance of responsibility. By booking and confirming your acceptance of these Terms, you acknowledge and agree to the following:
1 I have read and understood all of the terms and conditions set out in this Rental Agreement, including any Equipment-specific terms applicable to the Equipment I am hiring.
2 I am responsible for the Equipment from the time of collection or delivery until the time of return and will take all reasonable care to protect it from damage, loss or theft.
3 I understand that the Damage Deposit may be retained in full or in part if the Equipment is returned damaged, lost, or significantly later than the agreed Return Time.
4 I accept full responsibility for any damage to the Equipment caused by misuse, accident, neglect or use beyond the Equipment's rated capacity, and I agree to pay any repair or replacement costs that exceed the Damage Deposit.
5 I will use the Equipment safely, in accordance with all instructions provided, and in a manner that does not put myself or others at risk.
6 I understand that, except where caused by the Company's negligence or breach of this Agreement (see clause 8.1), the Company is not liable for injury, death, loss or damage arising from my use of the Equipment.
7 TENTBOX ONLY: I confirm that I have checked my vehicle's roof load rating and that my roof bars are rated to support the Tentbox. I have checked with my vehicle insurer that my policy covers roof-mounted equipment. I accept full responsibility for any damage to my vehicle, the Tentbox or any third party resulting from improper fitting or use.
8 TENT SAUNA ONLY: I have read and understood all fire safety requirements. I confirm I will follow all safe use instructions, will not leave the stove unattended while lit, and will keep a fire extinguisher or water supply within reach at all times.
9 SUP & LIFE JACKETS ONLY: I confirm that all persons using the SUP board are competent swimmers or will wear a life jacket at all times on the water. I accept full responsibility for the safety of all persons using the Equipment and I understand that water activities carry an inherent risk.
10 BERGHAUS TENT ONLY: I confirm I have read and will follow the pitching, wind limit and no-naked-flame requirements set out in Part 7.
11 ELECTRICAL EQUIPMENT ONLY: I confirm I will keep all electrical Equipment dry and covered during use, will not exceed its rated capacity, and will inspect leads and casings for damage before use.